CoP 11: Make it easy for consumers to delete personal data

Devices and services should be configured such that personal data can easily be removed from them when there is a transfer of ownership, when the consumer wishes to delete it and/or when the consumer wishes to dispose of the device. Consumers should be given clear instructions on how to delete their personal data.

IoT devices may change ownership and will eventually be recycled or disposed of. Mechanisms can be provided that allow the consumer to remain in control and remove personal data from services, devices and applications.

Primarily applies to: Device Manufacturers, IoT Service Providers, Mobile Application Developers

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